ABHIONLINUX
Site useful for linux administration and web hosting

2009/07/29

Install Kayako

Below are the steps to install Kayako helpdesk on Linux box.

  • Login to member area at http://member.kayako.com.
  • Activate the license key based on added domain name.
  • Download key.php file.
  • Download the package of Kayako.
  • Upload all the files in the root folder in BINARY mode.
  • Create database and database user.
  • Setting up /upload/confi/config.php file.
  • Give 777 permissions to cache and files folder.
  • Upload key.php file.
  • Browse http://www.domainname.com/setup and follow the standard procedure.
  • Delete setup folder.

Setting up Email Piping.

  • Create Mail queue from Admin side of kayako.
  • Set up forwarding from Cpanel -> Email -> Forwarders.
  • Enter absolute path of “|home/user/public_html/cli/index.php” (including quotes).
  • Cli folder must have 755 permissions.

No comments:

Post a Comment